1. What is the difference between your product and the ice in my freezer at home?
Home made ice is generally made from tap water and contains water impurities and even odors from foods stored in the freezer. That is why homemade ice is cloudy and sometimes has a “taste” to it. Atlanta Ice Company products are filtered and produced by the most exacting standards and sanitary conditions. It is tasteless and odorless.

2. What is dry ice?
Dry ice is frozen carbon dioxide. It will keep perishable foods colder and longer than traditional ice. It is an excellent refrigerant for shipping, camping, and bulk use. Unlike traditional ice that melts into water, dry ice turns into a gas appearing like fog or steam. As a result, dry ice is used for special effects in movies, television, concerts and other special events. For more info on dry ice visit DryIceinfo.com.

3. Can ice carry bacteria?
Just like any other food, ice can contain bacteria. That is why it is important to consider the source of the ice you use.

4. What is your typical turnaround time for an ice delivery?
Within 120 minutes from the time the order is placed by phone or by our online ordering system. Click here for more info.

5. Where can I purchase small quantities of dry ice?
Click here to find dry ice retailers throughout the United States.

6. Do you sell ice sculptures (ice carvings)?
No, we do not sell ice sculptures. If you are looking for spectacular creations in ice we recommend that you visit Ice Caters.com.

7. How much ice do I need?
Visit our ice estimator page for help on the quantity of ice you will require.

8. What forms of payment do you accept?
Cash and Commercial Checks. Most major credit cards are accepted, including Visa, MasterCard, Amex, and Discover.

9. What are your hours of operation?
We are open 7 days a week. Sun-Thu 8am-8pm; Fri & Sat 8am-11pm. Deliveries outside of normal business hours may be arranged in advance.

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